Privacy Policy

Arrow Dispatch is committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we keep it safe when you visit our website or use our dispatch services.

Personal Information — when you contact us or fill out a form:

• Full name, email address & phone number
• Company name
• Any other details you voluntarily provide

Business Information — for dispatch service inquiries:

• MC or DOT numbers
• Equipment type & preferred lanes / regions
• Carrier details

We use collected information solely for legitimate business purposes:

• Responding to inquiries and service requests
• Providing dispatch and logistics coordination
• Communicating service updates
• Improving our website and operations
• Ensuring compliance with industry regulations

We may automatically collect limited technical data when you visit our site — including IP address, browser type, device type, pages visited, and referring websites. This is used only to improve website performance.

Our website may use cookies to enhance your experience and optimize performance. You can disable cookies in your browser settings, though some features may be affected.

We use industry-standard security practices to prevent unauthorized access or misuse of your data. While we take every reasonable precaution, no online transmission can be guaranteed 100% secure.

We do not sell, rent, or trade your personal information. Data may only be shared when:

• Required to comply with legal obligations
• Necessary to protect our company, clients, or operations
• Required to deliver the services you requested

We retain your information only as long as needed to provide services, maintain records, or comply with legal obligations. When no longer required, data is securely deleted or anonymized.

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with a revised effective date.